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Want to discuss how to best measure a certain KPI? Want to know how other customers are tackling common issues? Discuss them here!

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Onboarding Insights Lead to a More Efficient Support Organization Guy Yedwab 0 comments 0 votes None
Advanced Service Catalog Reporting Techniques with Explore Analytics Guy Yedwab 0 comments 0 votes None
Why Mature IT Security Requires Analytics Guy Yedwab 0 comments 0 votes None
Self-Service Analytics Empowers Problem Solving Guy Yedwab 0 comments 0 votes None
You Have the Data: What's Stopping You? Guy Yedwab 0 comments 0 votes None
Make Agile Decisions Today! Guy Yedwab 0 comments 0 votes None
The Right Service Quality Measure: Average or Median? Guy Yedwab 0 comments 0 votes None
Performance Targets Guy Yedwab 0 comments 0 votes None
First Call Resolution Guy Yedwab 0 comments 0 votes None