New Analytical Application: IT Business Service Management

Explore Analytics is focused on providing high-value reports that are available with no other product. To that end, we introduced Business Service Reporting, which allows ServiceNow customer to roll up reports from individual CIs to the upstream business service.

If you are implementing or have implemented a mature CMDB, you’ll know the value of business-service visiblity to IT executives and management.

To that end, we’ve introduced a new IT Analytical Application that takes full advantage of our Business Service Reporting with pre-built views and dashboards, visualizing your core ITSM processes from a business service perspective.

This unparalleled application gives your business service owners unique visibility to their business services, available with no other reporting tool, within or outside of ServiceNow. 

If you’d like a demonstration of the IT Business Service Management application, please contact us and we’d be happy to show you the power of the solution.

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